DUE TO THE COVID-19 PANDEMIC:
Please understand that we can not guarantee any specific delivery dates at this time. In addition, we are taking precautions to keep our team safe, so please allow an additional 2-3 business days for your order to be processed.
We are happy to announce that we now offer FREE SHIPPING on all Domestic Orders! You deserve it.
All orders ship via USPS or UPS Monday through Friday, excluding holidays. All orders, including any express shipping option, placed Monday through Friday after 12pm CST will be processed the following business day. All orders placed on Saturday or Sunday will be processed on Monday. Please allow 1-3 business days for domestic orders to ship. We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery for expedited shipping.
International orders ship via USPS International, Monday through Friday, excluding holidays. Duties and taxes are prepaid and calculated at checkout. International shipments take 8-14 days for delivery.
Cost: Duties & Taxes are calculated at checkout.
Please Note: Due to Covid-19 precautions, packages may take longer than expected to process. Your estimated delivery date may be updated based on new information and data from your country.
Once your order is authorized, you will receive a confirmation email. Once your order is dispatched, you will receive shipping confirmation and tracking details. We are not able to change shipping addresses once an order is submitted.
Delivery times are estimates and are not guaranteed.
SHIP TO A SECURE ADDRESS:
Please make sure the address we are shipping to is a secure address. We are not responsible for any lost or stolen packages.
REFUSING A PACKAGE:
SHAKE YOUR BON BON IS NOT RESPONSIBLE FOR:
- Any delays via shipping from USPS or UPS
- International Duties or Customs Charges
- Lost, damaged, or marked as delivered items. Please be sure to check on your tracking number so you can ensure safe delivery. In the event that your package is lost, damaged, or marked as delivered, you can file a claim with the appropriate carrier. You can use the following links below:
OUR CARRIER'S CONTACT NUMBERS:
- USPS: 1-800-275-8777
- International USPS: 1-800-222-1811
- UPS: 1-800-742-5877